Retail Shipping Policies are listed here:
If you have any questions regarding our shipping rules, please
email us.
POLICY REGARDING DAMAGED PLANTS
& RETURN POLICY: We must be notified of any problem with any order whether it is damaged, wrong plants ordered or anything else. We do not accept returns without prior notification. We must be notified within 72 hours of receipt of order of any problems.
We required a photo of the damage before we will issue credit. You may contact us at 423-718-3533 or via
email.